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	<title>Philly Style &#187; General</title>
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		<copyright>&#xA9; 2003-2006</copyright>
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			<title>Philly Style</title>
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		<title>Customer Service Means a Lot</title>
		<link>http://philly-style.com/2007/04/09/customer-service-means-a-lot/</link>
		<comments>http://philly-style.com/2007/04/09/customer-service-means-a-lot/#comments</comments>
		<pubDate>Mon, 09 Apr 2007 23:18:03 +0000</pubDate>
		<dc:creator>John Phillips</dc:creator>
				<category><![CDATA[General]]></category>

		<guid isPermaLink="false">http://phillyblog.jwphill.com/2007/04/09/customer-service-means-a-lot/</guid>
		<description><![CDATA[Ever since becoming a designer and have clients, I am more and more realizing the importance of customer service. I pay attention to it a lot, since it is my job to know how companies maintain their brand/identity. I look at companies like Apple, from a global scale, from what I see on tv, all [...]]]></description>
			<content:encoded><![CDATA[<p>Ever since becoming a designer and have clients, I am more and more realizing the importance of customer service. I pay attention to it a lot, since it is my job to know how companies maintain their brand/identity. I look at companies like Apple, from a global scale, from what I see on tv, all the way down to how I am treated from sales people when I walk into an Apple store. And their brand is executed with [almost] perfection on all levels.<span id="more-159"></span></p>
<p>What is interesting to pay attention to, is when I go shopping, I notice differences in the way that I&#8217;m treated in different stores. Like, when I go in the Burberry store, they treat me quite well. If I want to try stuff on, the sales person is scouring round and round to make sure that they find that perfect fit for me. It actually feels pretty damn good to be catered to like that, and for that reason alone, I will always like going into that store.</p>
<p>On another level, I&#8217;ll go into Old Navy, and it&#8217;s completely different. Someone <em>might</em> ask me if I need help. They don&#8217;t treat you the same. Now, of course there are drastic pricing difference between Burberry and Old Navy, but after some research&#8230;&#8230;.Old Navy/Gap pulls is billions of dollars in annual revenue, where as, Burberry is just tapping the early hundred million dollar range. So, wouldn&#8217;t you think that the bigger company would treat their customers better, since they probably have more resources to do so?</p>
<p>I don&#8217;t know, just something that crossed my mind. Verizon is another example. Last week, Kell and I were in the Verizon store and were there for over 2 hours trying to fix things with our accounts. The people helping us were mad patient, and did what they could to help us out. I&#8217;d be lying if I said I wasn&#8217;t impressed with their patience, which I told them numerous times. To me, that says a lot about the company.</p>
<p>For the most part, sales people don&#8217;t seem to get these types of jobs with the overall company brand in mind, which I wouldn&#8217;t expect them to. They just want the paycheck. But for the people that do pay attention to the overall picture of a company and it&#8217;s workers, like myself, it means alot. And good customer service alone will always keep me going back to a store because it&#8217;s worth it. I like being treated well&#8230;.so that&#8217;s just my two cents.</p>
<p>Peace</p>
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		<title>Cartoons are History</title>
		<link>http://philly-style.com/2006/10/30/cartoons-are-history/</link>
		<comments>http://philly-style.com/2006/10/30/cartoons-are-history/#comments</comments>
		<pubDate>Mon, 30 Oct 2006 12:39:20 +0000</pubDate>
		<dc:creator>John Phillips</dc:creator>
				<category><![CDATA[General]]></category>
		<category><![CDATA[Technology]]></category>

		<guid isPermaLink="false">http://phillyblog.jwphill.com/2006/10/30/cartoons-are-history/</guid>
		<description><![CDATA[So it&#8217;s Monday morning, and this time change has me up extra early, so I figured I&#8217;d write about something that I thought about the other day. Watching tv this week and seeing commercials to movies and stuff, it was a swift slap in the face that we will never see cartoon(ish) movies on the [...]]]></description>
			<content:encoded><![CDATA[<p>So it&#8217;s Monday morning, and this time change has me up extra early, so I figured I&#8217;d write about something that I thought about the other day. Watching tv this week and seeing commercials to movies and stuff, it was a swift slap in the face that we will never see cartoon(ish) movies on the big screen again. Not that I&#8217;m upset or anything about it, but it&#8217;s just weird to me.<span id="more-118"></span></p>
<p>Every single last one of us grew up to the old school classic Disney movies like Lion King, Beauty and the Beast, Oliver &#038; Company, and so forth. The list can go on and on. Those were the real classics. Now the kind of movies we have are Shrek (which was good), Antz, and all those high tech computer animated movies. I can&#8217;t necessarily say that it&#8217;s a bad thing, but kids growing up now have a whole new type of &#8220;cartoon&#8221; than we did.</p>
<p>What else is kinda funny, is that if you watch some of these newer movies, you can see hidden jokes in there that were really only meant for adults, because kids obviously wouldn&#8217;t get it. Do you think those were in old cartoons, and that we were too young to notice? Maybe, who knows. </p>
<p>I guess it&#8217;s just odd to see our classic cartoons gone from the big screen forever. And it was right under our noses. Doesn&#8217;t even seem like there was a transition period, unless I just missed it. Oh well, I guess if I want to watch those old school movies, my mom still has them on vhs, although vhs is way too old and not allowed in my household! <img src='http://philly-style.com/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' /> </p>
<p>Technology phases out the classics&#8230;&#8230;and it&#8217;s time for work.</p>
<p>peace</p>
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		<title>A View from the D</title>
		<link>http://philly-style.com/2006/07/13/a-view-from-the-d/</link>
		<comments>http://philly-style.com/2006/07/13/a-view-from-the-d/#comments</comments>
		<pubDate>Thu, 13 Jul 2006 22:50:47 +0000</pubDate>
		<dc:creator>John Phillips</dc:creator>
				<category><![CDATA[General]]></category>

		<guid isPermaLink="false">http://phillyblog.jwphill.com/?p=67</guid>
		<description><![CDATA[At least once a week after lunch, me and some co-workers go walking along the river to kill time. Since the day I started, I saw so many things I wanted to take pics of. As jenky as Detroit is, I did happen to notice alot of different opportunities to take some sweet pics. So [...]]]></description>
			<content:encoded><![CDATA[<p>At least once a week after lunch, me and some co-workers go walking along the river to kill time. Since the day I started, I saw so many things I wanted to take pics of. As jenky as Detroit is, I did happen to notice alot of different opportunities to take some sweet pics. So today, I finally brought my camera out with me to get a few shots, and they turned out fairly well. There was only one that I took that didn&#8217;t make the cut, so I chose not to post it.</p>
<p>But anyways I created a new set on Flickr named &#8216;A View from the D&#8217; which is self explantory. This will be a continuing work in progress. I got alot of shots of the Ren. Center because I love the way it looks, although it matches no other buildings in downtown. So take a look:</p>
<p><a href="http://www.flickr.com/photos/jphill77/sets/72157594198319096/"> A VIEW FROM THE D</a></p>
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